RETURNS & REFUNDS

Loved shopping but when you got your item it wasn't quite what you expected? It didn't fit right or look right? Or maybe that candle wasn't the right scent? It's OK, we have you covered here at Luna Moth. We want to make your shopping experience an amazing one. We are quite happy to accept returns and issue exchanges for items that you decide you no longer want. Just a few rules though (I know rules suck).

• All items that are change of mind returns are to be sent back at the cost of the purchaser (that means you). 
• You have 30 days to return the item in the way that you received it, that means all tags, packaging, not worn and in original condition, this means no stains, perfume, animal hair, rips, makeup, or scrunched up in a ball and put into the bag. 
• If the item is received damaged please email us at info@lunamoth.com.au with as many details and some pictures so we can then access the damage and then move forward in replacing your item.